Working Hours
  • Mon 9:00AM - 5:00PM
    Tue 9:00AM - 5:00PM
  • Wed 9:00AM - 5:00PM
    Thu 9:00AM - 5:00PM
  • Fri 9:00AM - 5:00PM
    Sat 9:00AM - 5:00PM
  • Sun Closed
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540-628-0100 | 198 Tyler Von Way

CODE OF ETHICS

CODE OF ETHICS, Fredericksburg, VA

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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Need a car it's the place to go

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Mike and ALex are the most professional people to deal with Mike was awesome great personality and the rest of the crew also that works at Auto Chiefs . My drive was worth meeting the the crew I would recommend Auto Chief to anyone local & abroad . Service is the best you will ever find at Auto Chiefs and I love my Nissan thank you Auto Chiefs .

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This place is a goldmine for automotive repairs. The only place I have been to where the staff gives you honesty. A rare treat in that industry. There have been so many times where they have reviewed my vehicle's issues and gave me realistic notices about the repair work. One example: The transmission in my old car was slipping. They diagnosed the issue and advised me against the repair on the car to avoid me putting money into a vehicle, that based off its age, would be back in the shop a year later for another major repair. No other shop I 've been to would have turn down work for the sake of their customer's wallet. I highly recommend this place.

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Absolutely love this place. Good selection GREAT PRICES AND FRIENDLY PLEASE PEOPLE!!!!!

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Love these guys. I take my motorcycle to them every year to prep for the summer, do my upgrades and general maintenance. They have never failed me. They have a very friendly staff, very knowledgeable mechanics great prices. I would highly recommend them to everyone.

  • ASE (Automotive Service Excellence)
  • Jasper
  • ASE Master Technician
  • BG Products
  • Rough Country
  • Car Care Aware
  • Call Us For Service: 540-628-0100