Working Hours
  • Mon 9:00AM - 5:00PM
    Tue 9:00AM - 5:00PM
  • Wed 9:00AM - 5:00PM
    Thu 9:00AM - 5:00PM
  • Fri 9:00AM - 5:00PM
    Sat 9:00AM - 5:00PM
  • Sun Closed
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540-628-0100 | 198 Tyler Von Way Fredericksburg, VA 22405

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Auto Chiefs Service Shop is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Auto Chiefs Service Shop we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

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Need a car it's the place to go

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Mike and ALex are the most professional people to deal with Mike was awesome great personality and the rest of the crew also that works at Auto Chiefs . My drive was worth meeting the the crew I would recommend Auto Chief to anyone local & abroad . Service is the best you will ever find at Auto Chiefs and I love my Nissan thank you Auto Chiefs .

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This place is a goldmine for automotive repairs. The only place I have been to where the staff gives you honesty. A rare treat in that industry. There have been so many times where they have reviewed my vehicle's issues and gave me realistic notices about the repair work. One example: The transmission in my old car was slipping. They diagnosed the issue and advised me against the repair on the car to avoid me putting money into a vehicle, that based off its age, would be back in the shop a year later for another major repair. No other shop I 've been to would have turn down work for the sake of their customer's wallet. I highly recommend this place.

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Absolutely love this place. Good selection GREAT PRICES AND FRIENDLY PLEASE PEOPLE!!!!!

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Love these guys. I take my motorcycle to them every year to prep for the summer, do my upgrades and general maintenance. They have never failed me. They have a very friendly staff, very knowledgeable mechanics great prices. I would highly recommend them to everyone.

  • ASE (Automotive Service Excellence)
  • Jasper
  • ASE Master Technician
  • BG Products
  • Rough Country
  • Car Care Aware
  • Call Us For Service: 540-628-0100